If you are helping a pensioner during India’s November Digital Life Certificate campaign, start by checking the phone. The current Jeevan Pramaan download page lists Android 10 or later or iOS 14 or later on an unrooted device. For face authentication, the phone’s camera is sufficient. An external fingerprint reader belongs to a different submission route.
Start from the official download page
Follow the links for both Jeevan Pramaan and AadhaarFaceRD on the government page. The two apps have different jobs: one provides the certificate workflow and the other supports face authentication. Use the manual for the phone’s operating system and have the pensioner present for authentication. Confirm the pension and disbursing-agency details before final submission.
Look for the certificate ID
The service says successful authentication produces an SMS acknowledgement containing the Jeevan Pramaan certificate ID. Keep this ID with the pensioner. It can be used to retrieve a PDF from the official site, and the repository makes the certificate available to the disbursing agency. If the agency later reports a mismatch, the ID gives it a specific record to check.
When the phone route does not work
If a phone fails the published requirements or authentication cannot be completed, use the official portal’s centre locator or ask the pension disbursing agency about assisted submission. Check the local date before travelling. The national campaign runs through November 30, but an individual camp may operate for only a day or two. For example, the Shillong camp announced for November 11–12 has already ended.
Sources: Official phone requirements and manuals · Certificate access and assistance · November campaign notice. Image: Jeevan Pramaan.
